SAFEHOUSE BUDDY PROGRAMME
Support youth mental health as a SAFEHOUSE Online Befriender volunteer
SAFEHOUSE is looking for dedicated volunteers who want to make a difference for youths by being a steady, supportive presence in an online community. If you have a heart for youth mental health and believe that small acts of care can create big impact, this might be your calling.
We’re looking for someone...
At least 23 years old
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Comfortable chatting with youths aged 13-25 in English over text
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With personal interest in youth mental health and building a safe community for youth
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Committed, responsible, warm, and non-judgmental
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The role you play as a SAFEHOUSE Buddy
Provide emotional support and hold space over text for youths
Share relevant resources during times of distress
Encourage community building through casual conversations
Support the team in upholding community safety
Participate in and/or host online game and movie nights
The commitment we’re looking for
Minimum of one 2.5-hour volunteer shift a week online/remotely at night
Monthly online group supervision sessions for training and development
Ready to commit and actively serve for at least a year
Your growth and learning opportunities
Impact youths meaningfully on their mental health recovery journey
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Develop transferable skills in communication and emotional support
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Gain exposure to the current youth mental health landscape
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In-depth training & guidance provided by Limitless mental health professionals
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Testimonials
FAQ’S
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An online mental health community that provides anonymous accessible mental health support for youths aged 13-25. SAFEHOUSE is created by Limitless, a youth mental health organisation in Singapore.
Discord is a chat application used for hanging out with communities and friends. We leveraged the platform that was known for online gamers and interest communities to chat and interact, to create this online mental health community for youths in Singapore.
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As an Online Befriender on SAFEHOUSE, your role is to provide basic emotional support to anonymous youths in distress. Buddies also become part of the SAFEHOUSE community, so your role is also to engage in casual conversations with the youths, as well as participate in games and other community activities. Buddies are not meant to dispense unsolicited guidance, nor become friends with the youths.
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Unfortunately, no, as the nature of this role does not meet the criteria of clinical practicum. The identities of the youths and the online befriender volunteers are kept anonymous. Furthermore, the emotional support provided to youths is purely in a text-based setting; for the safety of youths, these conversations are not done through video or voice call settings.
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This may be considered on a case-by-case basis. SAFEHOUSE is based in Singapore and serves youths based in Singapore. To best meet the needs of our youths, volunteers must be well-versed and familiar with the social, cultural and educational landscape, as well as local youth mental health space and its resources. Additionally, some of our screening and training processes will require in-person attendance.
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Yes, all prospective volunteers must undergo the training programme. The training will cover relevant youth mental health topics and emotional support strategies and tools.
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Yes, you do. The SAFEHOUSE Buddy training programme is designed specifically for the role in the context of the SAFEHOUSE community.
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We encourage our SAFEHOUSE Online Befrienders to stay on for at least a year of active volunteering. It takes time and effort to complete the training programme and build rapport with the youth of our community. You may wish to consider other volunteering roles under Limitless.
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Yes! Our Online Befrienders work closely together during the volunteering shifts when engaging in conversations with the youth. We also facilitate discussions and bonding activities during our volunteer events and monthly supervision sessions, to strengthen the bonds between fellow Buddies.
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As a current Limitless client or SAFEHOUSE user, you would not be eligible to volunteer as a SAFEHOUSE Buddy. This is due to conflict of interest receiving mental health support and services from Limitless staff.
For current clients, we welcome you to return after you have ceased receiving Limitless services and contribute to the community as our volunteer then. For current SAFEHOUSE users, do note that joining us as a Buddy will mean exiting the server as a youth user, and rejoining with a new, anonymous profile.
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Yes, we are currently recruiting for our SAFEHOUSE Buddies - Click to sign up now!
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Kindly contact volunteers@limitless.sg with your queries and we will get back to you. Thank you!
